Add RUSH Order Processing (1-3 business days when approved in advance)

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** RUSH ORDERS MUST BE APPROVED IN ADVANCE **

If you need to receive your stamps before a certain date, you must contact us at  jen [at] heritageposthouse [dot] com before placing your order to verify that we can fulfill your order by your deadline. Rush orders are subject to extra handling charges  — no exceptions. If you place your order without contacting us about your deadline (or before we reply to your rush order inquiry), your order will arrive according to our normal order processing time plus the estimated shipping time, based on the shipping type you selected during checkout when placing your order — we cannot change an order to "rush order status" once the order has been placed and all sales are final at the time the order is placed (orders cannot be cancelled or changed once placed).

ORDER PROCESSING TIMES

Add the applicable processing time (below) to the estimated shipping time (provided at checkout) for the total estimated time for delivery.

• Normal Order Processing Time: +5-7 business days (default)
• Rush Order Processing Time: +1-3 business days
  • When approved in advance — additional costs apply — see below

Processing time is the time required by Heritage Post House to pick, process, package, and hand off your order to the shipper. Processing time does NOT include the actual shipping time, which varies according to the shipping method selected at checkout when placing your order. Business days are Monday through Friday, excluding all U.S. bank holidays (we do not process orders on weekends and holidays — these days should not be included when calculating the order processing time). We are closed the Friday after Thanksgiving, and the week between Christmas and New Year's Day (we typically do not process orders on these days with the exception of pre-approved rush orders). Rush Order Processing is only available with pre-approval from Heritage Post House (see above for approval process).

HOW TO CALCULATE ESTIMATED ORDER DELIVERY DATE

Due to constraints imposed by USPS, we are not able to guarantee a definitive order delivery date, even when a "rush order" is approved and paid for. Additional "rush order" processing fees only cover our internal costs associated with prioritizing your order for shipment (expediting the time it takes us to hand off your order to the shipper). Order shipments may be delayed for a myriad of reasons that are completely out of our control (e.g. weather, labor strike, etc.). Accordingly, we advise customers to place their orders with plenty of extra lead time. Use the following advice to calculate an estimated delivery date for your order (this is NOT a guaranteed delivery date, it is only an estimate):

From the date your order is placed, add the appropriate processing time (see above) to the estimated shipping time provided during checkout (based on the type of shipping you select) to calculate the estimated delivery date of your order. When calculating the processing time, you must exclude weekends and U.S. bank holidays from your calculation (these non-work days will add to the total processing time for your order).

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